Client Success
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・ July 15, 2025
Robert Heldt
Robert is an accomplished entrepreneur and thought leader with more than 15 years of experience in digital marketing and strategic communications. He advises global brands on their market entry and expansion strategies in Japan. He has a passion for high-quality creative work and delivering strategic marketing solutions with a results-driven approach. He has an MBA from…
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・ July 15, 2025
Sam Bird
Sam brings a wealth of experience in both B2B and B2C from an extensive marketing agency career and in-house roles as CMO. He has delivered integrated marcom campaigns across ABM, demand generation, marketing automation, performance marketing, digital, and social for blue-chip, mid-market and startup brands in Japan, APAC, and the UK.
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・ August 6, 2025
Jody Pang
With over 14 years of experience in Japan, Jody has helped numerous local and global brands on their cross-border promotions. Guided by her strong background in marketing strategy and brand development, she leads our team to develop strategic, integrated solutions to meet each client’s marketing needs. Being trilingual in English, Japanese, and Chinese, she is…
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・ August 6, 2025
Anthony Blick
With over 20 years of experience in communications and marketing, Anthony is a senior strategist specializing in PR, media relations, and social media across a wide range of B2B and B2C industries and clients. Anthony also provides media training for clients and supports internal employee development.
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・ July 15, 2025
David L. Clement
David Clement leads digital sales and marketing transformation as Principal Advisor & Client Lead at Custom-Media. Drawing on 30+ years of enterprise sales leadership at Oracle, Cisco and Dow Jones, he designs AI-powered revenue ecosystems that integrate marketing, sales operations and automation into unified growth engines. Based in Tokyo, David specializes in cross-border transformation strategies,…
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・ July 15, 2025
Kento Takahashi
With a decade of experience in strategic communications, Kento specializes in integrated PR, owned media content, and influencer marketing. He creates campaigns that connect across cultures and channels, helping brands engage audiences and strengthen their presence through resonant, results-driven strategies.
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・ July 15, 2025
Yu “Bob” Miyauchi
Yu (Bob) has over 10 years of experience in project management and has spent more than five years at Sony Headquarters leading and executing branding strategies. Notably, he played a key role in the global expansion of the AI-powered dog robot, serving as a bridge between the teams in Japan and the United States to…
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・ July 15, 2025
Ken Saito
Ken has more than 25 years of experience in brand strategy, B2B marketing communication, lead generation, content creation, and sales enablement development. The former Japan country manager of Wunderman, he has worked with a wide array of global IT brands, including IBM, SAP, Dell, Microsoft, HP, and Oracle.
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・ July 15, 2025
Tomo Ohmura
Tomo Ohmura brings more than 20 years of experience in the communication industry, specializing in planning and managing a wide range of projects. His experience spans B2B branding, lead generation, sales enablement, and content creation. Tomo has also played a pivotal role in launching global projects tailored to the Japanese market, offering strategic insight and…
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・ July 15, 2025
Razita binti Mohammad Hussin
Razita is a client success specialist who moved to Japan in 2019. With a background in International Relations and International Culture, Razita brings a global perspective to her work. She recently graduated from a Japanese university and is fluent in three languages, allowing for effective cross-cultural communication. During her internship at Shuppansha Publishing, she worked…
